Healthcare Facilities Management

This course is designed to prepare individuals for an advanced or senior role in Healthcare Facilities Management. It will address the knowledge, skills and abilities needed to operate high performance healthcare facilities in today’s complex environments.

This exciting program combines text-based knowledge, with real-world situations to develop a blended learning workshop that accelerates the healthcare facilities manager’s development as a strategic partner to the leaders of the healthcare organization.

After completing this course, individuals should be well prepared not only to manage healthcare facilities, but to sit for formal certification as a Healthcare Facilities Manager with the American Hospital Association™ or other bodies.  Details regarding certification are provided below.

 

Covid-19 Considerations
    • Classroom areas arranged to provide 6 feet of space between all attendees
    • Lunch and coffee breaks similarly arranged
    • Transfer to 100% Online course at any time at no additional charge
    • May reschedule to any course within 1 year of original course date at no additional charge
    • 100% refund up to 14 days before class
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Course Overview

Choose Expert Leadership & Guidance
  • Learn from a credentialed instructor who provides expertise, insights and one-on-one guidance.
  • Network, share experiences, and discuss topics with other Healthcare FM professionals.
  • Stay on track with a structured learning experience and support.
  • Take advantage of your organization’s funding options, such as corporate tuition reimbursement.
HFM Adds Value for You

This course is designed to prepare individuals for an advanced or senior role in Healthcare Facilities Management. It will address the knowledge, skills and abilities needed to operate high performance healthcare facilities in today’s complex environments.

HFM Benefits Your Entire Organization
  • Teaching you best practices to apply to your organization’s processes immediately
  • Helping you develop strategic business skills to benefit your organization’s bottom line
  • Demonstrating your department’s value to C-Suite and leadership roles
Tools to Help Transform Healthcare FM

The knowledge and expertise needed is skill based, not simply knowledge based. The successful healthcare facilities manager must be able to apply expertise to complex real-world situations.

Course Outline

Course Overview / Compliance
  • Healthcare facilities management in context
  • Achieving high performance in FM – introduction
  • Standards and codes
  • Healthcare facility regulation and inspection
  • The Joint Commission accreditation – USA
  • Joint Commission International accreditation – International
  • TJC – standards and elements of performance
  • Emergency operations plan
  • JCI – management standards
Maintenance & Operations
  • M&O best practices overview
  • M&O strategy
  • Maintenance management
  • Environmental quality
  • Energy management
  • Technology management
  • Utilities:
    • Electrical systems
    • Vertical and horizontal transport
    • HVAC, plumbing, boilers and steam
    • Refrigeration
    • Medical gas systems
    • Fire alarm and suppression systems
    • Communication systems
  • Medical equipment
  • Security
  • Off-site healthcare facilities
Planning, Design & Construction
  • Facility master plan
  • FM project overview
  • Project model
  • Starting projects
  • Organizing and preparing projects
  • Project procurement management
  • Carrying out the work
  • Ending the work
  • Transition to occupancy
Finance
  • Accounting fundamentals
  • Budgets
  • Operations budget management
  • Financial decision-making tools
  • Contract management
  • Contracted services
Administration
  • Achieving high performance in FM
  • Planning
  • Resource management
  • Project coordination
  • Approval processes
  • Performance management
  • Communication
  • Training development
  • Operations
  • Safety

Who Should Attend

Emerging Healthcare Facilities Leaders
  • No mandatory requirements
  • Basic knowledge of facilities management to succeed
  • Related work experience beneficial
Healthcare Engineering Managers
  • Current and relevant FM knowledge
  • Traditional and new skills
  • Fill in knowledge gaps
Healthcare Facilities Managers
  • FM strategic & tactical skills & tools
  • Portfolio asset management
  • Comprehensive body of knowledge
Senior Managers of Healthcare Facilities
  • FM strategic & tactical skills & tools
  • Portfolio asset management
  • Comprehensive body of knowledge
Directors of Healthcare Facilities
  • FM strategic & tactical skills & tools
  • Portfolio asset management
  • Comprehensive body of knowledge

5 Key Take-aways

Leader

Understanding your role as a strategic leader in the healthcare organization

Compliant

Compliance with global healthcare facility requirements and guidelines

Effective

Reliability centered approach and “Alternate Equipment Maintenance” (AEM) programs

Proactive

Creating successful projects & programs

Safe

Monitoring & managing risk in healthcare facilities

Program Description & Objectives

This course in Healthcare Facilities Management is designed to support construction, operation and maintenance of medical facilities in compliance with international standards. It is designed to prepare the individual for a high performing career in healthcare facilities leadership.

Strategic alignment between the goals of the healthcare/hospital organization utilizing the facilities, and the actions of the facilities organization supporting their operation is critical to success. The expertise for the development and operation of these facilities is the responsibility of the healthcare facilities manager. Without the right knowledge, skills and abilities this key leader cannot succeed. Yet succeed he or she must, if the larger healthcare organization is to succeed in its mission.

The knowledge and expertise needed is skill based, not simply knowledge based. The successful healthcare facilities manager must be able to apply expertise to complex real-world situations.

This exciting program combines text-based knowledge, with real-world situations to develop a blended learning workshop that accelerates the healthcare facilities manager’s development as a strategic partner to the leaders of the healthcare organization.

Training Program Detailed Objectives
  • Compliance requirements for Healthcare Facilities worldwide
  • Environment of Care, Emergency Management & Life Safety
  • Healthcare Facility Management and Safety Standards
  • Planning/Design criteria for Healthcare Facilities
  • Operations/Maintenance management in a healthcare environment
  • A reliability centered maintenance strategy
  • Constructing a facility budget
  • Monitoring and managing financial resources
  • Preparing reports and recommendations for the use and allocation of resources
  • Accounting & budgeting techniques
  • Costing of resources
  • Life cycle costing

HFM Course Material References

Health Care Facilities Code (NFPA 99) Handbook
Bielen, R.P and Lathrop, J. K., 9th Edition

NFPA 101 Life Safety Code
National Fire Protection Association (NFPA), 2012 Edition

Comprehensive Accreditation Manual for Hospitals
The Joint Commission (TJC), 2019

Joint Commission International Accreditation Standards for Hospitals
Joint Commission International (JCI), 6th Edition, 2017

Joint Commission International Survey Process Guide for Hospitals
Joint Commission International (JCI), 6th Edition, 2017

A Guide to the Project Management Body of Knowledge – PMBOK Guide
Project Management Institute (PMI), 6th Edition, 2017

Agile Practice Guide
Project Management Institute (PMI), 2017

Healthcare Security Industry Guidelines
International Association of Healthcare Security & Safety (IAHSS), 2018

USP General Chapter <800> Hazardous Drugs – Handling in Healthcare Settings
The United States Pharmacopeial Convention (USP), 2017

Guidelines for Design and Construction of Hospitals and Outpatient Facilities
Facility Guidelines Institute (FGI), 2014, 2018

ISO 31000:2018 “Risk Management – Principles & Guidelines”
ISO, 2018

ISO 41001:2018 “Facilities Management – Management systems”
ISO, 2018

Certification Information and Resources

While FM College is not an accreditation organization, we do offer excellent training for those planning to sit for an examination to become a Certified Healthcare Facility Manager (CHFM).

We also do provide a Certificate of Completion and continuing education units (CEUs) for all of our courses.  Here is a link to a sample Certificate of Completion.

If your goal is to oversee infrastructure and facilities operations for a large hospital or medical center, you will want to pass the exam for Certified Healthcare Facility Manager (CHFM) designation.

To be eligible to take the Certified Healthcare Facility Manager exam, you have to meet one of three criteria:
  • You have a bachelor’s degree from an accredited college or university AND at least three years of related engineering experience in a healthcare setting involving management, supervisory, or administrative duties
  • You have an associate’s degree from an accredited college or university AND at least five years of related engineering experience in a management, supervisory, or administrative role (three years of which must have been in a healthcare setting)
  • You have a high school diploma or the equivalent certificate AND seven years of relevant engineering experience that includes at least five years handling management, supervisory, or administrative duties in a healthcare setting
You can satisfy the eligibility requirements by working in:
  • Clinical engineering
  • Construction
  • Environmental management
  • Facility management
  • Operations and maintenance
  • Security and safety
About the CHFM Exam

The CHFM exam has 110 multiple-choice questions, 100 of which are scored and 10 of which are not. Certification candidates have two hours to answer them all. The exam is offered twice a day, Monday through Saturday, at more than 200 testing facilities around the US. AMP, the company that administers the exam, maintains an online list of testing centers.

The questions on the exam cover five key areas of facilities management:

  • Code compliance
  • Maintenance and operations
  • Planning, design, and construction
  • Financial management
  • Hospital and healthcare facility administration
Following are links to additional resources for you during your preparation for the CHFM exam after completing our course.

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